Embracing the Digital Future: Federal Government's Ambitious Plan to Transform Public Service Operations
The Federal Government has said that plans to digitalise all operations and discharge of mandates in the public service are in top gear, as part of the measures to connect with global opportunities and ensure effective and excellent service delivery. The Minister of Communications, Innovation, and Digital Economy

The Federal Government has reiterated its commitment to revamping and repositioning the public sector for optimal efficiency and excellent service delivery.
To this end, it said plans are underway to digitalize all operations and discharge mandates in the public service.
As technology continues to evolve, its integration into governmental operations becomes imperative for ensuring efficiency, transparency, and accountability. President Tinubu’s push for digitalization reflects a recognition of the pressing need to adapt to the changing landscape of governance. Digital transformation promises to streamline processes, reduce bureaucracy, and ultimately enhance the overall effectiveness of public service delivery.
Streamlining operations through digital platforms can significantly reduce bureaucratic bottlenecks. Processes that once required extensive paperwork and manual intervention can now be automated, leading to faster decision-making and improved efficiency.
Digital platforms inherently provide a higher level of transparency. Through the implementation of technology, the government aims to enhance accountability by making information more accessible and traceable. This can foster a culture of responsibility among public servants.
By leveraging technology, the government seeks to elevate the quality of service delivery. From public health to education, digitalization can lead to more accessible and responsive public services, catering to the diverse needs of the population.
It said the digitization process was part of the moves to connect with global opportunities and ensure effective and smooth operations.
The Minister of Communications, Innovation, and Digital Economy, Dr. Bosun Tijani, made the disclosure in Abuja on Sunday at a Global Privacy Day organized by the Nigeria Data Protection Commission (NDPC).
He also said that the NDPC has been empowered to enforce compliance and prevent violations of people’s data rights.
He said President Bola Tinubu wanted technology to be part and parcel of public service operations in Nigeria.
“President Bola Tinubu has given us the mandate to transform public service with technology, which means that a whole lot of things we do will be digitalized, and a lot of the services citizens consume over the next few months and years will also be digitalized.
“And as agencies collect and share data, it will be needed for us as a government to be able to protect data, and NDPC will be ensuring compliance,” Tijani said.
Speaking earlier, the National Commissioner and CEO of NDPC, Dr. Vincent Olatunji, said that the commission’s efforts at ensuring efficient security in the data protection ecosystem have earned it recognition globally.
According to him, Nigeria has been admitted into the Global Privacy Assembly, where it shares knowledge and experience with the other 130 countries that are members.
“It is also worthy of note that Nigeria has now been admitted to the Global Privacy Assembly, which is made up of about 130 countries. This is in addition to being an active member of the Network of African Data Protection Authorities (NADPA).
“Membership of the organizations is a credence to our international recognition and the modest traction we have garnered in the data protection ecosystem in Nigeria,” Olatunji said
The Federal Government’s commitment to digitalize all public service operations signals a transformative era for governance in the nation. By harnessing the power of technology, the government aims to create a more efficient, transparent, and accountable public sector. As the plan unfolds, it is crucial to address challenges collaboratively and learn from global experiences to ensure the successful realization of this vision. The journey towards digital transformation is not just a technological evolution; it is a paradigm shift that has the potential to reshape the future of public service in the country.