Globacom was notified of the application made by MTN and was given the opportunity to comment and state its case.
The NCC revealed that at the expiration of 10 days from the date of this notice, Globacom subscribers would not be able to make calls to MTN lines.
The telecommunications industry in Nigeria has witnessed fierce competition over the years, with MTN and Glo being two of the major players. However, recent developments have brought attention to a financial dispute between the two companies, leading to regulatory intervention by the NCC.
Globacom was formally notified of MTN’s application and given the opportunity to comment on the matter and present its case. The NCC, as the regulatory body overseeing the telecommunications sector in Nigeria, ensures fairness and transparency in its decision-making processes. In the interest of a fair resolution, both parties were given a platform to state their positions.
In the announcement made by Reuben Muoka, the NCC’s Director of Public Affairs, it was disclosed that, at the expiration of 10 days from the date of the notice, Glo subscribers would no longer be able to make calls to MTN lines. This decision is a result of Glo’s failure to settle its outstanding debts related to connection fees, despite the NCC’s attempts to facilitate a resolution.
MTN, seeking to recover the unpaid connection fees, approached the NCC with its application for partial disconnection. The telecom giant argued that this move was a necessary step to safeguard its interests and maintain the financial integrity of its operations. The NCC, after due consideration, granted MTN permission to take partial disconnection measures against Glo.
The crux of the matter lies in Globacom’s failure to fulfill its financial obligations in terms of connection fees. Despite the NCC’s intervention and attempts to mediate the dispute, Glo has not taken the necessary steps to settle its outstanding debts with MTN. This lack of compliance has forced the NCC to authorize MTN to take action to protect its own financial interests.
Due to unpaid connection fees, MTN has been granted permission by the Nigerian Communications Commission (NCC) to partially disconnect Globacom (Glo) from its network.
The NCC’s Director of Public Affairs, Reuben Muoka, made the announcement of the decision on Monday in a document titled “Pre-Disconnection Notice.” Glo’s failure to pay off its outstanding debts despite several attempts at settlement is what led to this decision.
Globacom customers will only be able to receive calls from MTN users during this partial disconnection; they will not be able to make calls themselves. Globacom users will continue to have access to all other network features, such as data services and outgoing calls to other networks.
The statement read, “All subscribers are therefore requested to take notice that the Commission has approved the partial disconnection of Globacom to MTN in accordance with Section 100 of the Nigerian Communications Act, 2003, and Paragraph 9 of the Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators, 2012.
“At the expiration of 10 days from January 8, 2024, subscribers of Globacom will no longer be able to make calls to MTN but will be able to receive calls.
“The partial disconnection, however, will allow inbound calls to the Globacom network,” it stated.
